Account and sign-in

Creating an account

Step 1: sign up

  1. Open the app and tap “Create an account”
  2. Fill in the form:
    • First name
    • Last name
    • E-mail address (use your work address)
    • Password (at least 6 characters)
  3. Accept the terms of use
  4. Tap “Sign up”
The sign-up screen

Step 2: confirming your e-mail address

Once you have signed up, a six-digit code is sent to your e-mail address.

  1. Check your inbox (and your spam folder if nothing arrives)
  2. Enter the code in the app
  3. Tap “Verify”

No code? Tap “Resend code” and give it a few minutes. Check your spam folder as well.

Step 3: joining your company

To take part in the challenge you need to join your company:

Option A: recognised automatically
If your work e-mail address is recognised, your company is found for you.

Option B: access code
Enter the access code your company gave you (for example COMPANY2026).

Where do I find the code? Ask your HR contact, or whoever is running the challenge at your company.

Signing in

If you already have an account:

  1. Open the app
  2. Enter your e-mail address and password
  3. Tap “Sign in”
The sign-in screen

Forgotten password

  1. On the sign-in screen, tap “Forgotten password?”
  2. Enter your e-mail address
  3. Tap “Reset”
  4. Open the e-mail you receive and follow the link
  5. Choose a new password

Signing out

To sign out of the app:

  1. Go to the Profile tab
  2. Scroll to the bottom
  3. Tap “Sign out”

Common problems

“E-mail address already in use”

An account already exists with that address. Use “Forgotten password” to get back in.

“Invalid company code”

Check that you typed the code correctly — capital letters matter. Get in touch with your company contact if it still does not work.

“Verification code expired”

Codes expire after 30 minutes. Tap “Resend code” to get a new one.

“I cannot sign in”

  • Check your internet connection
  • Make sure the password is right
  • Try resetting your password

Keeping your account safe

  • Never share your password
  • Use a unique, strong password
  • You stay signed in for convenience, but you can sign out whenever you like